All Deployment Guides

For Company Administrators

Set Up Your Team’s App Settings

Set your company details, report wording and required sections once in your B2B Account. Every device that follows the profile picks them up, so each surveyor starts with the same set-up.

You choose which settings your organisation controls. Everything else stays with each surveyor, and their own name, email and signature always stay on their device.

How Settings Profiles Work

You Pick What to Set

Each setting in a profile is either Set by Your Organisation or Left to each device. Devices keep their own value for anything you leave alone.

One Profile per Device

A device follows the profile that names it, otherwise the All Devices profile, otherwise none. An account has one All Devices profile, and a device can be in one profile only.

Personal Details Stay Personal

Surveyor names, email addresses, signatures, email server details and AI or weather keys never travel in a profile. Each surveyor enters those on their own device.

Devices apply a saved profile the next time the app opens or checks in, and an open app checks for changes regularly. Each saved version is applied once, so a surveyor can still change an unlocked setting until you save the profile again. To stop that, lock settings.

B2B Account

Create a Settings Profile

  1. 1

    Open App Settings

    Sign in to your B2B Account, open your organisation and choose App Settings. Staff with a view-only role can see profiles but not change them.

  2. 2

    Name the Profile and Choose Its Devices

    Choose New Profile. Give it a name, such as All Devices or North Team. Under Applies To, pick All Devices (including devices activated later) or Chosen Devices and tick the ones you want.

  3. 3

    Start From a Device (Optional)

    If one device is already set up the way you want, export its settings in the app from Settings → Profile → Settings Profile → Export. Then upload that .json file under Start From a Device’s Settings. Its settings fill in the profile for you to check.

  4. 4

    Choose the Settings You Control

    Open each group, such as Company Details, Report Sections or Report Text. Tick Set by Your Organisation beside each setting you want to control, then fill it in. Untick it to leave that setting to each device.

  5. 5

    Save the Profile

    Choose Save Profile. The list under Which Profile Each Device Follows shows which devices will pick it up.

Write Report Wording with Smart Build and AI Polish

The same writing tools as the app sit under Company History / About Us, Legal Disclaimer, Independent Surveyor Disclaimer and each Default Report Wording section. They appear once you tick Set by Your Organisation for that box.

Smart Build

Opens the same choices as Smart Build in the app. Tick the options that describe your company or the section, read the preview, then choose Use This Text. If the profile sets a Region, the wording follows it.

AI Polish

Type rough notes or paste your current wording, then choose AI Polish. It rewrites the box in clear, professional report English. Each administrator has a daily AI Polish allowance in the portal, and each run takes up to 12,000 characters.

Lock Settings and Require Sections

Lock Settings on Devices

In the profile’s Lock panel, tick Lock Settings on Devices and choose a 4 to 8 digit PIN. Surveyors then need the PIN to change settings on a device that follows the profile. The portal never shows a saved PIN again, so keep it somewhere safe. To change it, type a New PIN and save.

A lock on a profile with no settings set keeps each device’s own settings as they are.

Required Sections

Under Report Sections, set Required Sections and tick the sections every report needs, such as the sign-off. Share, Email and Print stay blocked until each one is filled in, and the app lists any that are still empty. A hidden section can’t be required.

If you remove a profile, its devices keep their current settings and the lock it set is lifted.

Managed Devices

Send the Same Settings Through Your MDM

If you manage devices with Intune, Jamf Pro, Kandji, Workspace ONE, Google Workspace or another MDM, you can deliver a profile with the activation code. A profile saved in the portal takes priority on a device that follows one.

  1. 1

    Save the Profile in App Settings

    Create the profile as above. Only profiles with at least one setting can be added to an MDM configuration.

  2. 2

    Open the MDM Configuration

    Go to Activation Codes → QR & Setup Pack → MDM Configuration. Choose Your MDM Platform and Your Devices.

  3. 3

    Include the Profile

    Tick Include an App Settings Profile and choose the profile. If the profile locks settings, enter the same Settings PIN you saved, because the portal can’t read it back.

  4. 4

    Download and Assign

    Pick the Configuration File Format your console expects, then choose Download File or Copy Configuration. Add it as managed app configuration for the B2B app, assigned to the same devices as the app.

Managed app configuration keys for the PropertySurvey Pro B2B app.
KeyTypeValue
activationCodeStringThe activation code from your private setup pack.
settingsProfileStringOptional. The profile as one line of JSON text, from the portal’s download. The logo is left out to keep it small; devices that follow a portal profile get the logo from there.

Example Configurations

These show the shape only. Use the portal’s download for your real values: never type an activation code or PIN into a public document.

iPhone and iPad (app configuration dictionary for Intune, Jamf Pro, Kandji or Workspace ONE):

<dict>
  <key>activationCode</key>
  <string>YOUR-ACTIVATION-CODE</string>
  <key>settingsProfile</key>
  <string>{"format":"prosurvey-settings-profile","version":1,"app":"propertysurvey-pro","settings":{"requiredSections":["section_exec_summary","section_sign_off"]}}</string>
</dict>

Android (managed configuration, for consoles that accept JSON):

{
  "activationCode": "YOUR-ACTIVATION-CODE",
  "settingsProfile": "{\"format\":\"prosurvey-settings-profile\",\"version\":1,\"app\":\"propertysurvey-pro\",\"settings\":{\"requiredSections\":[\"section_exec_summary\",\"section_sign_off\"]}}"
}

Android Management API (an applications entry to merge into an existing policy):

{
  "applications": [
    {
      "packageName": "com.propertysurvey.pro.b2b",
      "managedConfiguration": {
        "activationCode": "YOUR-ACTIVATION-CODE",
        "settingsProfile": "{\"format\":\"prosurvey-settings-profile\",\"version\":1,\"app\":\"propertysurvey-pro\",\"settings\":{\"requiredSections\":[\"section_exec_summary\",\"section_sign_off\"]}}"
      }
    }
  ]
}

An MDM download is a snapshot. It does not change when you edit the profile, replace a code or change the PIN, so download it again and update your console after any change. Keep downloaded files private: they hold a reusable activation code, and the PIN when the profile is locked. Step-by-step console guides are in the platform guides.

Field Surveyors

What Surveyors See on Their Device

  • Settings shows that your organisation manages them, from the B2B portal or from device management.
  • Settings your organisation controls are filled in for them. If you locked them, changing a setting asks for the PIN.
  • Required sections must be filled in before a report can be shared, emailed or printed.
  • They still enter their own name, email and signature once, and those stay on their device.

Profiles reach devices running the current version of the PropertySurvey Pro B2B app. If a surveyor’s device seems out of date, ask them to update the app and open it while online.

If Something Does Not Work

A device has not picked up the profile

Check Which Profile Each Device Follows in App Settings to confirm the device is in the profile you expect. Then ask the surveyor to open the app while online. Make sure the app is up to date and the device is still active in Devices.

I can’t see Smart Build or AI Polish

Tick Set by Your Organisation for that box first. Smart Build only appears on boxes the app has a builder for, and view-only staff don’t see either tool.

AI Polish says the allowance is used up

The daily AI Polish allowance for your sign-in has run out. Try again tomorrow, or type the wording yourself.

AI Polish could not start

Refresh the page and sign in again if asked, then try again. If it keeps failing, contact support with the time it happened.

Can the portal set each surveyor’s name?

Not at present. Each surveyor enters their own name, email and signature on their device, and a profile never changes them.

We set settings in both the portal and our MDM

A device that follows a portal profile uses the portal profile. The MDM’s settingsProfile is used only when no portal profile applies to that device.

A surveyor forgot the PIN

Open the profile, type a New PIN and save. Devices take the new PIN the next time the app opens or checks in. Never send a PIN in the same message as the activation code.

Guidance checked 12 October 2026.

Ready to Set Up Your Devices?

Open your B2B Account to create your first profile. Start with one or two devices, check them, then add the rest.

Open B2B Account