You Pick What to Set
Each setting in a profile is either Set by Your Organisation or Left to each device. Devices keep their own value for anything you leave alone.
For Company Administrators
Set your company details, report wording and required sections once in your B2B Account. Every device that follows the profile picks them up, so each surveyor starts with the same set-up.
You choose which settings your organisation controls. Everything else stays with each surveyor, and their own name, email and signature always stay on their device.
Each setting in a profile is either Set by Your Organisation or Left to each device. Devices keep their own value for anything you leave alone.
A device follows the profile that names it, otherwise the All Devices profile, otherwise none. An account has one All Devices profile, and a device can be in one profile only.
Surveyor names, email addresses, signatures, email server details and AI or weather keys never travel in a profile. Each surveyor enters those on their own device.
Devices apply a saved profile the next time the app opens or checks in, and an open app checks for changes regularly. Each saved version is applied once, so a surveyor can still change an unlocked setting until you save the profile again. To stop that, lock settings.
B2B Account
Sign in to your B2B Account, open your organisation and choose App Settings. Staff with a view-only role can see profiles but not change them.
Choose New Profile. Give it a name, such as All Devices or North Team. Under Applies To, pick All Devices (including devices activated later) or Chosen Devices and tick the ones you want.
If one device is already set up the way you want, export its settings in the app from Settings → Profile → Settings Profile → Export. Then upload that .json file under Start From a Device’s Settings. Its settings fill in the profile for you to check.
Open each group, such as Company Details, Report Sections or Report Text. Tick Set by Your Organisation beside each setting you want to control, then fill it in. Untick it to leave that setting to each device.
Choose Save Profile. The list under Which Profile Each Device Follows shows which devices will pick it up.
The same writing tools as the app sit under Company History / About Us, Legal Disclaimer, Independent Surveyor Disclaimer and each Default Report Wording section. They appear once you tick Set by Your Organisation for that box.
Opens the same choices as Smart Build in the app. Tick the options that describe your company or the section, read the preview, then choose Use This Text. If the profile sets a Region, the wording follows it.
Type rough notes or paste your current wording, then choose AI Polish. It rewrites the box in clear, professional report English. Each administrator has a daily AI Polish allowance in the portal, and each run takes up to 12,000 characters.
In the profile’s Lock panel, tick Lock Settings on Devices and choose a 4 to 8 digit PIN. Surveyors then need the PIN to change settings on a device that follows the profile. The portal never shows a saved PIN again, so keep it somewhere safe. To change it, type a New PIN and save.
A lock on a profile with no settings set keeps each device’s own settings as they are.
Under Report Sections, set Required Sections and tick the sections every report needs, such as the sign-off. Share, Email and Print stay blocked until each one is filled in, and the app lists any that are still empty. A hidden section can’t be required.
If you remove a profile, its devices keep their current settings and the lock it set is lifted.
Managed Devices
If you manage devices with Intune, Jamf Pro, Kandji, Workspace ONE, Google Workspace or another MDM, you can deliver a profile with the activation code. A profile saved in the portal takes priority on a device that follows one.
Create the profile as above. Only profiles with at least one setting can be added to an MDM configuration.
Go to Activation Codes → QR & Setup Pack → MDM Configuration. Choose Your MDM Platform and Your Devices.
Tick Include an App Settings Profile and choose the profile. If the profile locks settings, enter the same Settings PIN you saved, because the portal can’t read it back.
Pick the Configuration File Format your console expects, then choose Download File or Copy Configuration. Add it as managed app configuration for the B2B app, assigned to the same devices as the app.
| Key | Type | Value |
|---|---|---|
activationCode | String | The activation code from your private setup pack. |
settingsProfile | String | Optional. The profile as one line of JSON text, from the portal’s download. The logo is left out to keep it small; devices that follow a portal profile get the logo from there. |
These show the shape only. Use the portal’s download for your real values: never type an activation code or PIN into a public document.
iPhone and iPad (app configuration dictionary for Intune, Jamf Pro, Kandji or Workspace ONE):
<dict>
<key>activationCode</key>
<string>YOUR-ACTIVATION-CODE</string>
<key>settingsProfile</key>
<string>{"format":"prosurvey-settings-profile","version":1,"app":"propertysurvey-pro","settings":{"requiredSections":["section_exec_summary","section_sign_off"]}}</string>
</dict>Android (managed configuration, for consoles that accept JSON):
{
"activationCode": "YOUR-ACTIVATION-CODE",
"settingsProfile": "{\"format\":\"prosurvey-settings-profile\",\"version\":1,\"app\":\"propertysurvey-pro\",\"settings\":{\"requiredSections\":[\"section_exec_summary\",\"section_sign_off\"]}}"
}Android Management API (an applications entry to merge into an existing policy):
{
"applications": [
{
"packageName": "com.propertysurvey.pro.b2b",
"managedConfiguration": {
"activationCode": "YOUR-ACTIVATION-CODE",
"settingsProfile": "{\"format\":\"prosurvey-settings-profile\",\"version\":1,\"app\":\"propertysurvey-pro\",\"settings\":{\"requiredSections\":[\"section_exec_summary\",\"section_sign_off\"]}}"
}
}
]
}An MDM download is a snapshot. It does not change when you edit the profile, replace a code or change the PIN, so download it again and update your console after any change. Keep downloaded files private: they hold a reusable activation code, and the PIN when the profile is locked. Step-by-step console guides are in the platform guides.
Field Surveyors
Profiles reach devices running the current version of the PropertySurvey Pro B2B app. If a surveyor’s device seems out of date, ask them to update the app and open it while online.
Check Which Profile Each Device Follows in App Settings to confirm the device is in the profile you expect. Then ask the surveyor to open the app while online. Make sure the app is up to date and the device is still active in Devices.
Tick Set by Your Organisation for that box first. Smart Build only appears on boxes the app has a builder for, and view-only staff don’t see either tool.
The daily AI Polish allowance for your sign-in has run out. Try again tomorrow, or type the wording yourself.
Refresh the page and sign in again if asked, then try again. If it keeps failing, contact support with the time it happened.
Not at present. Each surveyor enters their own name, email and signature on their device, and a profile never changes them.
A device that follows a portal profile uses the portal profile. The MDM’s settingsProfile is used only when no portal profile applies to that device.
Open the profile, type a New PIN and save. Devices take the new PIN the next time the app opens or checks in. Never send a PIN in the same message as the activation code.
Guidance checked 12 October 2026.
Open your B2B Account to create your first profile. Start with one or two devices, check them, then add the rest.